Why “Bring Me Solutions” Policies are Bad Business

“Bring me solutions” policies are bad for business and should be retired. It’s unrealistic, manipulative, lazy.  Humans have problems. Customers do, companies do, computers do. Employees and stakeholders need proactive leadership, not reactionary order takers. Employees lack authority and resources. Problems […]

What happened to the News? We did.

WE happened to the news. WE happened to journalism. This rant may cost me a career changing dream job, my daring to have thoughts and type them on the Internet. Whatever. Ahem. A recent conversation about where is a ‘safe’ source for […]

When Company Failures Become Public (Relations) Problems

Why are “lack of public relations” scandals and failures called PR problems? Spoiler alert: Rant ahead. This op-ed in USA Today on the latest Penn State woes prompted this rant, in part because of headlines calling the situation and Barron’s letter […]

Expectations Miss the Mark

Some things are odd, lately Expectations top that list. Had a lot of wants and wishes, and what was planned… let’s just say, very much not how things turned out. A Customer Goes Into the Wrong Door… Imagine a business where […]

At the Movies: Business, Doing it Wrong

I’ll interrupt my normal content about how how communications is what drives successful business, PR more than sales and marketing, with a long overdue blog post, to rant about how Hollywood does and doesn’t get business vis a vis the movies. […]