Blame it on the cell phone; good a bad guy as any.
This instant access, quick hit has done us in. Sure it started with TV remotes and microwaves, but it’s Digital, the freedom of wireless and high-speed Internetz that’s hit the FF button on work, on play, on life.
We’ve somehow bought into the NOW notion when it’s an impossible standard, a Gerber Baby expectation.
People won’t answer every call. Voicemail happens.
You can’t reply to every tweet in real time.
A text message doesn’t have the magical ability to alter the time-space continuum.
Emails may take a day before you ge reply. Ditto blog comments and Facebook questions.
That form or TPS report you so urgently need, may take 24 whole business hours.
This isn’t slow, this isn’t unprofessional, it’s not poor communications or customer relations – it’s reality.
No really that person – the doctor or sales manager or account coordinator you’re calling – they just can’t speak right now; they can’t stop everything they’re doing because you’re texting or tweeting.
I am ALL about the multitasking, I totally get we want want we want, need what we need but this Now, right the hell NOW! is killing us.
- It’s rushing work and causing mistakes.
- This instant on, lightning access is turning us into poor planners and procrastinators.
- It’s lowering the quality of services and work and business. And our lives.
- We’re becoming rude, short-tempered and unreasonable.
Yeah, I see them – Messrs Pot and Kettle are giving me some hairy eyeballs from across the room. I’ve had my iPhone 5 a whole week and already go all Dark Side and want my WWF NOW!!
Patience is supposed to be a virtue for some reason, probably because some slacker got sick of being rushed all the time. Or maybe there’s something to it?
Chill. Take a breath. Go for a walk. Have a drink. Relax and smile, that’s what I’m gonna try – along with a glass of wine. FWIW.
Photo credit: Lots of choices, this one from Motifake.