I'm Working On It.
This is a “please read” love letter to every business out there, large and small, to owners and marketing managers, to communications directors and CEOs. This is customer service, this is HR and well trained employees, this is public relations and social […]
So I follow Carnival, no big secret. It’s something I enjoy, cruising; and fun to watch a brand I like do some things right (and wrong) in the webosphere of PR, social media-ness. Us. Them. The Silent Minority? This week’s […]
This is one of those ‘big picture’ situations that is all about business and really, broad stroke public relations. For those outside the metro Atlanta area or the world of MLB, let me let some headlines do the talking. Introducing Your Marietta […]
Here’s the problem with vacation: my brain goes with me. Oh to be on a cruise Once again my vacation of choice this year was a Carnival cruise. Snorkeling, cocktails, sun, sleep, food, fun, reading, napping.. the usual suspects all present […]
I’ll skip the ranting about what a ‘real’ crisis is (see also: Carnival, a brand I still like). Instead read Tegan Ford, whose ambitious thesis tries to make sense of how social media impacts a public relations crisis. PR crises […]