I'm Working On It.
Before the Big Game I was tweeting that it’s the Oscars for Advertising. Even more so in the Age of Social Media Madness, this one Sunday brings out marketing’s biggest and brightest. Ad Watching, Spectator Sport Everyone has their favorites, […]
“Do not wait for others to open the right doors for you.” Not much of a fortune – don’t ya hate that?! – but certainty good advice, even if from a cookie. Stop Waiting Yes there are nice, courteous people […]
Customer. Service. It’s not that hard. Put the two together, snicker at your ‘service the customer’ joke and then get it done. Mistakes are not the problem. You are. You are the problem – if you’re the hotel manager that […]
“Is that the iPad? So amazing. Don’t ya just love it?!” – asked my waiter the other day. Yes said I. Don’t know if he has iPhone or Mac, especially as you consider this the sans-PC (née post-PC) era, but it […]
Time IS Money. Period. You either have one or the other – and if you’re hella lucky, both. The problem is most people – especially small business owners, start-ups trying to launch – have neither. Something’s Gotta Give What usually gives […]