A while back I let a comment stand – minus the self-promotional links – even though it had that ‘eau du spam’ whiff to it – because it at least was on topic. Time to refresh and update ye olde comment policy.
Rules of Commenting, Part II, Subsection B, Paragraph 12.3, itty bitty fine print
My comment policy still stands: I’ll take it if you have something to say and have a pretty easy-going, let it fly attitude. Grammar and punctuation are our friends. Play nice.
- Links. Links are fine, hence the CommentLuv. Feel free to pimp your own posts – provided they are related to the post, not 3rd half-cousin, twice removed on your Uncle Bob’s side.
- Store’s Open. I’m using the Tweet Old Post plugin, so I’m keeping comments open on older posts. (Peeve: seeing an older but still relevant post that’s been autobot tweeted – only to be unable to comment; not sure I get tweeting closed posts.)
- Spam will be canned. Trolls sent a packing. NEW: People have names, not keywords.
What I really meant was…
Discussion. By all means, chat away. This gives me ideas, this provides examples, advancing the conversation provides valuable insights to the reader. This is why comments are open.
But learn when to let it go. I’ve seen posts that had a little too much back and forth in comments, with people restating their case over and over to the point I got tennis whiplash. Someone has to get the last word, won’t always be you. Or me.
Posts will be unpopular; there are ways to deal with blog criticism and keep it civil.
Marcus Sheridan has his ‘delete and move on’ method of dealing with comment trolls. Mine: If a comment is ‘this is just dumb’ – I’ll sometimes counter with: “TY for you input. Please tell me WHY oh guru, give me examples, educate me and my readers.” Crickets chirp very loudly.
My philosophy hasn’t changed: discuss the topic, attack the post and the ideas; do not attack the writer or others commenting; give reasons for disagreeing. Why?
YMMV. About 93.56% of the time, we’re discussing opinions and experiences. I know what I did, what I wrote and what I meant by it; sure you do too and don’t need me visiting your intentions (still want another Firefly/Serenity sequel).
Opinions will differ, whether talking about Facebook or to what degree Game of Thrones is awesome. Approaches to public relations, marketing via social media, making the perfect omelet will vary; some shake, others stir their martinis.
No matter how wrong I know in my heart and head that it’s bad PR, bad communications, bad business to delete valid-yet-negative feedback from your customers, I won’t call you a blithering idiot. I might think it, tweet not to do it, but you’re free to do that wrong, along with many things.
If you have a comment policy, what am I forgetting? If not, why not?