FlashForward Marketing: The Future of Your Campaign

I’ve read so many great posts on the metrics of marketing, public relations and social media campaigns. This week Chris Penn had one of the simplest, smartest analogies I have read in a while: “Diagnostic metrics tell you how the […]

You Should Sweat the Small Stuff

Customer service, social media campaigns, tech support, employee training, voice mail systems, environmental services, building signage: … it is all Marketing and PR and Branding. Everything reflects on the company and the brand. What does it say about a company […]