I'm Working On It.
The key to business success, whether large or small, may not be what you think. Marketing and there’s how many P’s now? Product (and/or Service). That’s what you’re making or selling. Price. What customers will pay and you’ll take in […]
A little communication can do a lot. Effective Communications is the HOW TO: Human Resources recruits, trains, hires and fires top talent via communications. It’s how employee relations creates brand advocates. It’s how teams work together to develop products and […]
Customer Experience, more than customer service, is what top brands strive for to build loyalty and reputation, and a more sustainable business that goes beyond the sale. This is HR + PR, Disney style During a trip to Walt Disney […]
PR is was IS my chosen profession.** For the past couple weeks, the term ‘PR’ has been tossed around a lot, in ways 1) not good and B) not accurate, which has me in a mood. What PR Is. The Public […]
Why are “lack of public relations” scandals and failures called PR problems? Spoiler alert: Rant ahead. This op-ed in USA Today on the latest Penn State woes prompted this rant, in part because of headlines calling the situation and Barron’s letter […]