Waste Not, Want More.

Got a form letter from my cellular carrier. It’s one of the Big Ones, sent from the “Senior Vice President” no less, of “Customer Experience.” Useless does not begin to describe this thing. It’s textbook, How NOT to Design a Direct […]

Three Thoughts for Thursday

Along the lines of inspiration coming from anywhere, a post can come from a beer tasting and a movie. Kinda freeform ideas, FWIW: 3 thoughts on business:  1. Innovation. Went to the Red Brick Brewing for a beer tasting was […]

Porter Beer Bar: Awareness, On Tap

Clueless That was me. Until I started Googling, hitting up Yelp and TripAdvisor, I hadn’t heard of the Porter Beer Bar – and it was top ranked all over the place. Mini review: Good service. Clever touches. Smart, value-driven pricing. Killer beer […]