Atlanta Public Relations & Social Media | Davina K. Brewer » customer service http://www.3hatscommunications.com/blog 3 Hats Communications | Small Business Public Relations and Social Media Marketing | Atlanta, GA Wed, 25 Jan 2012 21:11:01 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Is your business marketing-proof? http://www.3hatscommunications.com/blog/2011/is-your-business-marketing-proof/ http://www.3hatscommunications.com/blog/2011/is-your-business-marketing-proof/#comments Mon, 12 Dec 2011 13:29:17 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=5081 Continue reading →]]> http://www.3hatscommunications.com/blog/2011/is-your-business-marketing-proof/feed/ 2 Raising the bar on expectations, one customer at a time http://www.3hatscommunications.com/blog/2011/customer-service-expectations/ http://www.3hatscommunications.com/blog/2011/customer-service-expectations/#comments Wed, 16 Nov 2011 13:27:43 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=4882 Continue reading →]]> http://www.3hatscommunications.com/blog/2011/customer-service-expectations/feed/ 11 A Day in Customer Disservice HELL http://www.3hatscommunications.com/blog/2011/customer-disservice-hell/ http://www.3hatscommunications.com/blog/2011/customer-disservice-hell/#comments Mon, 07 Nov 2011 13:12:37 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=4974 Continue reading →]]> http://www.3hatscommunications.com/blog/2011/customer-disservice-hell/feed/ 12 If you’re gonna suck, do it with service http://www.3hatscommunications.com/blog/2011/customer-service-mistake/ http://www.3hatscommunications.com/blog/2011/customer-service-mistake/#comments Thu, 03 Nov 2011 12:17:55 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=4951 Continue reading →]]> http://www.3hatscommunications.com/blog/2011/customer-service-mistake/feed/ 6 Of Facebook, Freebies and Fan’s Choice http://www.3hatscommunications.com/blog/2011/free-gift-marketing/ http://www.3hatscommunications.com/blog/2011/free-gift-marketing/#comments Mon, 23 May 2011 12:49:32 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=3647 Continue reading →]]> http://www.3hatscommunications.com/blog/2011/free-gift-marketing/feed/ 17 Shit Happens. Now what? http://www.3hatscommunications.com/blog/2011/shit-happens-now-what/ http://www.3hatscommunications.com/blog/2011/shit-happens-now-what/#comments Thu, 17 Feb 2011 13:09:49 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=2765 Continue reading →]]> http://www.3hatscommunications.com/blog/2011/shit-happens-now-what/feed/ 7 Rant Alert: Dear Dry Cleaners, Suck Less Dammit! http://www.3hatscommunications.com/blog/2010/rant-alert-dear-dry-cleaners-suck-less-dammit/ http://www.3hatscommunications.com/blog/2010/rant-alert-dear-dry-cleaners-suck-less-dammit/#comments Wed, 07 Apr 2010 20:14:16 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=1447 Continue reading →]]> http://www.3hatscommunications.com/blog/2010/rant-alert-dear-dry-cleaners-suck-less-dammit/feed/ 0 Personal Service: Marketing and Public Relations Secret Weapon http://www.3hatscommunications.com/blog/2010/personal-service-the-secret-weapon/ http://www.3hatscommunications.com/blog/2010/personal-service-the-secret-weapon/#comments Mon, 11 Jan 2010 18:27:10 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/?p=923 Continue reading →]]> http://www.3hatscommunications.com/blog/2010/personal-service-the-secret-weapon/feed/ 0 Delta: Take these Skymiles and … give them to AirTran http://www.3hatscommunications.com/blog/2008/delta-take-these-skymiles-and-give-them-to-airtran/ http://www.3hatscommunications.com/blog/2008/delta-take-these-skymiles-and-give-them-to-airtran/#comments Tue, 09 Sep 2008 16:26:46 +0000 Davina K. Brewer http://www.3hatscommunications.com/blog/marketingblog.html#unique-entry-id-7 Continue reading →]]> http://www.3hatscommunications.com/blog/2008/delta-take-these-skymiles-and-give-them-to-airtran/feed/ 0